Roman manufactures windows and doors of superior quality, therefore, we also offer quality assistance if you need help with some of our products.
We support our products and the people who use them
Long-life Service, our proactive after-sale
The longevity and optimal performance over time, is our most appreciated value
In our long-life service , we take care of our products through preventing maintenance, this will extend windows and their appliances lifetime, significantly reducing the number of incidents arising from the regular performance, continuosly checking the perfect condition of the coating systems and fittings opennness, offering our customers a priority service al all times.
Long-Life service is an extension of the guarantee with a maintenance service and regular review by our after-sales team.
Our technicians will remind you the next windows inspection , to be always as new, with no worries.
The advantages for the owner are obvios:
Periodic maintenance arranged to prevent possible incidents
Products lifetime extension.
Only specialist technicians trained by Roman involved
Priority and fast service
Fittings and handles components extended warranty from 2 to 5 years.
Grazing extended warranty from 5 to 10 years.
Direct assistance hot line to our technical assistance. No travel or labor espenses.
Genuine parts.
Total vanish(coating) guarantee throughout the contract period.
An annual fee, which includes up to two whole reviews of windows, including the following services:
Varnish, cleaning and maintenance products application, to revive the colors and durability of the protective lacquer.
To repair scratches and bumps not included in the warranty.
To inspect the paint contition, an repair it if necessary
Reviewing the openings quality and their fittings, regulating them if necessary.
Handles condition inspection : fixing condition and finishing
Without travel or labor expenses
Incidents log book as applied services to your windows
Our long-life coating maintenance service is guaranteed by Sikkens company and its Fenster long-life service.
Conclusions to be taken into account:
Windows and doors always perfect, no worries
Lower overall cost compared to sanding and repair all windows coating with no maintenance
Much lower cost than replacing your windows for new ones after no maintenance long periods, and avoiding possible bigger works
FULL WARRANTY against all risks from coating scratches and knocks, fittings corrosion, parts and required materials and all travel expenses
